We’re aware of a recent scrutiny of some of our Mac App Store apps and wanted to address it: https://blog.trendmicro.com/answers-to-your-questions-on-our-mac-apps-store/
May 15, 2016 Advanced Mac Cleaner is a dangerous piece of software. This type of software is considered to be potentially very dangerous and Advanced Mac Cleaner is certainly one to be removed as soon as possible.
“Why choose Dr. Cleaner?” This is a common question that many people want to ask as there were too many cleanup apps for the Mac and many don’t know which one is the best one or safe to use. However, do not simply believe that there are no viruses or adware found on the macOS. Once you download apps from unknown websites or unidentified developers outside the App Store, there is a big risk that these apps may carry Trojan, viruses, or adware. Also, apps outside the App Store cannot provide a quick update when a new macOS is released. After you upgrade your system, these apps may fail to start or even make the entire system crash.
To free up disk space, use Dr. Cleaner as it’s the best Mac Memory and Disk Space Cleaner in the App Store. The App Store is the official digital distribution platform provided by Apple to allow users to search and download apps safely. Apple has an official authorization procedure to review every app’s functions and code before the app can be launched in the App Store. Apps will only run in a sandbox. For example, deleting certain files or scanning user content requires permissions from users.
What is Dr. Cleaner?
Dr. Cleaner is a cleanup app that offers Memory Optimization, Disk Cleaning and System Monitoring to keep your Mac optimized for its performance. Dr. Cleaner is designed to clean unnecessary files on a Mac with only a few clicks.
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The latest Dr. Cleaner is equipped with several features such as Junk Files Cleaner, Big Files Scanner, Duplicate Files Finder, Intelligent App Manager and File Shredder.
Trend Micro has a wealth of experience in this field for more than 30 years, and has received recognition and praise from millions of users all over the world. We have been selling Dr. Cleaner in the App Store for quite some time and it has been downloaded millions of times since its introduction. Therefore, you can feel safe to download and use Dr. Cleaner.
Dr. Cleaner Guideline
To give you a clear picture, we’ll walk you through Dr. Cleaner from four aspects: Menu Window, Main Console, Preferences, and Technical Support.
Menu Window
We’ve designed an attractive user interface both in Dr. Cleaner’s menu window and on the main console. The menu window displays the usage of CPU, network, and memory, as well as the size of junk files on your Mac.
Memory Optimizer
Perhaps you didn’t know that there are applications running in the background of your Mac, which take up physical memory and affect its performance. When installed, Dr. Cleaner will automatically calculate and display memory usage and then free up your Mac’s memory in seconds with just one click. If you want to see which apps take up significant memory, you can click the three-dot icon next to “Memory Usage.” It will show you details about the app that uses the most memory on your Mac.
Junk Files Cleaner
Junk files, temporary files, system files and other items that you don’t need will accumulate on your Mac over time. These useless files take up precious hard disk space and degrade the performance of your Mac. With Dr. Cleaner, these unnecessary files can be cleaned up to make your Mac run much faster.
We know how much you are concerned about junk files on your Mac, so we collect as many application caches, logs and useless files as possible for you. Click “Clean” to clean up junk files quickly. You can also see the details by clicking the three-dot icon next to “Junk Files.”
CPU Usage Monitor
Some of you might ask, “Why is CPU usage included?” If you have a friend who loves playing online games, you will know the importance of monitoring CPU usage. With this feature, the apps that use significant CPU resources will be displayed. It also lets you know how much the CPU has been used and how long your computer battery can last at the same time.
Network Usage Monitor
If you are paying to get an unlimited data usage plan or even a plan with limited data usage, you are probably concerned about the speed of your internet connection most.
We think it is useful to let you know the real-time download and upload speeds of your Mac, so we added this feature. You can also view more network related information such as your Wi-Fi signal quality.
Main Console
Besides the menu window illustrated above, the main console is another important part of Dr. Cleaner. It has six sub-features: Junk Files, Big Files, Disk Map, Duplicate Files, App Manager, and File Shredder.
Junk Files
“Junk files” on the main console is a little different from that in the menu window. We provide a lot of options that allow you to clean up more unnecessary files.
The Mac hard disk is the storage device that holds the entire Mac operating system and all of the important files and data. Through normal use of your Mac, the hard disk will become cluttered with hundreds or even thousands of junk files. These junk files are created by the system and other programs. They write temporary files to the hard disk during installation or running processes so that they can work more quickly. We equipped Dr. Cleaner with advanced efficient algorithms that make it scan and remove junk files within seconds.
Big Files
“Your hard disk is almost full!” You might have seen this alert message on your Mac screen. Take it easy. We know you have a lot of videos or other big files on your Mac and they occupy a lot of hard disk space. With our Big Files scanner, you can easily spot them and remove them if you don’t need them anymore. Is that all? No! If you hover your mouse on a file, you will see a magnifier and a lock icon. Once you click the magnifier icon, you will locate the file. If you click the lock icon, the file will be added to the whitelist which will be locked.
Disk Map
The “Disk Map” option is a significant function that helps you manage all the files on your hard disk using a visual map.
It quickly scans your drive and builds an amazing visualization of all the files and folders on your computer, allowing you to easily navigate the system and find the content that takes up the most space.
All folders and files under the home folder are listed out by size. As for some system-required critical-files, deleting them would provide a prompt that those are important and are not allowed to be removed. With “Disk Map”, you can also find out when this file/folder was created, modified and last opened. Furthermore, hovering your mouse on a folder then clicking the magnifier icon will direct you to the file location.
Duplicate Files
It is common that sometimes we create duplicate files such as pictures, videos or even apps without realizing it. Worse still, they occupy so much memory and affect the performance of your Mac. Whether they are self-generated or accidentally duplicated, you probably will want to remove these duplicate files. With “Duplicate Files”, it’s not a problem anymore. Let’s say you love photography and you have saved a lot of duplicate photos on your Mac. Just open Dr. Cleaner, click “Duplicate Files”, and then choose your photo library to start scanning photos on your Mac.
In the scan results, we provide an option called “Auto Select” to help you automatically select duplicate files. The information provided by “Auto Select” is listed below:
Folder where duplicate files are located
Dates modified
Similar file names
Other qualifications
You can choose “Remove to Trash” or “Delete Permanently” on the confirmation page. It’s really easy and effective to delete duplicate photos.
App Manager
According to our investigation, most users normally open an app once and never use it again. Therefore, in many cases, they may want to remove these apps. For most people, they will delete these unwanted apps by dragging them into the trash, assuming that doing so will free up hard disk space. But this isn’t enough.
When you attempt to uninstall an app, there are often invisible or hidden parts left on your Mac – even after you have emptied the trash. They are known as leftovers.
Leftovers are an app’s associated files and folders that can include different languages, log files, agents, or processes that might try to start an application. This is a natural part of how the macOS is built.
To solve this problem, we developed this App Manager to help you remove apps completely. This manager helps you detect all app leftovers automatically so you can remove them with just one click.
Is it only an app uninstaller? No! It is also an app updater. We know there are hundreds of Mac apps updating every day. For App Store apps, update is just one click away. But if you want to update the apps that are available outside the App Store, you need our App Manager. We review recently-updated non-App Store apps every day to ensure that your apps are up to date.
File Shredder
Data security is very important for everybody. Technically, to permanently remove a file from your system, you must use a program that can overwrite the file with random series of binary data multiple times. This process is often referred to as shredding. In this way, the actual content of the file is being overwritten. The possibility of recovering this fragmented file is almost impossible. With “File Shredder”, you can remove files from your hard disk without worrying that they will be recovered. If you want to delete some files permanently, you can try this feature. We use a special algorithm that can effectively prevent files from being regenerated.
Besides the features in the menu window and on the main console, “Preferences” is also a powerful tool.
Preferences
“Preferences” is the soul of a product. In Dr. Cleaner’s Preferences, you will see “General”, “Notifications”, “Memory”, “Duplicates”, “Whitelists” and “Auto Select.”
On the “General” tab, you can choose “Auto start at login” and other options according to what you prefer.
On the “Notifications” tab, you can disable the notification about smart memory optimization.
Furthermore, Dr. Cleaner is also equipped with the Smart Memory Optimization feature on the “Memory” tab. This feature uses artificial intelligence. You can set auto clean when your available memory is low or when apps close. We believe it’s very helpful when you use your Mac.
The “Duplicates,” “Whitelists” and “Auto Select” tabs work when you use the “Duplicate Files” feature on the main console. When there are too many duplicate files on your Mac, you can set the rules on the minimum file size and files to exempt and to prioritize during deletion.
Support
If you need technical support, click the robot icon either in the menu window or on the main console. Here comes our technical support! We provide two ways to contact us if you have suggestions or troubles when using Dr. Cleaner. You can contact us via email or online chat.
If you choose “Feedback,” you will get our response via email. Make sure to provide a correct email address.
If you choose “Online Chat”, we will provide online support for you. No matter what issues you encounter, we have a lot of Apple Certified Support engineers waiting to help you with your problems.
More Tools
Besides the features designed in Dr. Cleaner, one of the best helpers for the Mac, we have developed some other optional tools to make your Mac perform better.
Dr. Battery
As an amazing tool, it helps you easily access and monitor detailed battery information from the menu bar, such as the current charging level, battery capacity, power usage, number of times it has been charged, and many more. With Dr. Battery, you can extend your battery life and enjoy a more reassuring internet surfing.
Dr. Antivirus
To keep your Mac safe, we developed Dr. Antivirus to prevent viruses from infecting your Mac. We have the world’s largest antivirus and spyware active-monitoring laboratory that would safeguard your Mac all the time.
Dr. Unarchiver
We have also developed a powerful decompression tool called Dr. Unarchiver. It is different from other decompression apps because it not only supports almost all archive formats but also has a secure check procedure before you extract a file. The best part is, we provide this app completely for free.
FAQs
Q: What does Dr. Cleaner scan on my Mac?
A: Currently, Dr. Cleaner scans only the User Home Folder that is located in /Users/[your user name]. As Dr. Cleaner is a sandbox app in the App Store, it accesses your User Home Folder under your authorization.
Q: What is the basic system requirements for Dr. Cleaner?
A: For security, we only support Dr. Cleaner on macOS 10.10 or later. And yes, we are already compatible with the latest macOS High Sierra.
Q: What languages does Dr. Cleaner support?
A: Dr. Cleaner supports the following languages:
1. English
2. French
3. Italian
4. Korean
5. German
6. Simplified Chinese
7. Spanish
8. Traditional Chinese
The Trend Micro Dr. Cleaner team has officially launched a voluntary program of multi-language translation. Many thanks to the following volunteers who have helped to translate Dr. Cleaner into non-English languages:
1. Gérard Alunni, who helped on the translation to French.
2. Peter B., who helped on the translation to German.
You are welcome to join our program. Your help is highly appreciated. Your name will be included on the Dr. Cleaner designer list in the App Store.
You can also leave us a comment if you would like us to add other languages.
Q: What is the smart uninstaller in Dr. Cleaner?
A: Dr. Cleaner has a smart uninstaller that allows you to delete leftovers of an app more thoroughly right after you move it to Trash, which is also an AI feature.
To use this function, you should follow the steps below:
1. Move an app to Trash.
2. Dr. Cleaner will scan the leftover files of this app automatically and prompt the user to delete these files in a popup window. Click “Deeply Uninstall” to remove these leftovers.
3. Dr. Cleaner will indicate how much disk space it has freed up for you.
To Wrap Up
Is Dr. Cleaner worth trying? The answer is absolutely yes! Don’t hesitate. It can clean up your disk space, help improve performance, and solve other Mac issues you might be having. What’s more, it is the cheapest cleanup app for the macOS. Whether you are new to the Mac or an advanced user, Dr. Cleaner is a good choice for you. It’s also important to note that although Dr. Cleaner can help you free up a lot of space, don’t forget to back up your important files in case of an unexpected event, for example, your hard disk malfunctions. We regard customers’ data security as the most important thing. We hope you will have fun using Dr. Cleaner!
Always Here for You
Thank you for reading this article. How do you like Dr. Cleaner? If you have any questions or suggestions, please write them here. We are trying our best to meet your needs and we are always here for you.
How To Delete Mac Cleaner On Imac
Related posts:
Remove Advanced Mac Cleaner rogue optimization tool from Mac OS X to stop its frustrating alerts and undo the concomitant bad effects it calls forth.
Update: October 2019
Advanced Mac Cleaner usually appears on Mac boxes out of the blue and floods the victim’s experience with annoying warning messages. Also known as Mac Cleaner, it dupes the user into thinking that their machine has got numerous problems hindering normal performance. According to the fake alerts, the operating system’s productivity is impacted by junk files, duplicate objects, unneeded login items, crammed up cache, trash and logs, as well as rogue apps that are claimed to occupy excessive hard disk space and thus reduce the processing speed as well as responsiveness to commands. The number of these wrongfully reported items is flagrant, going over 1000 even on a well-tuned or new Mac computer.
It’s not a commonplace distribution practice that’s leveraged by Advanced Mac Cleaner makers to promote their nasty brainchild. A great deal of infected users have caught this pseudo optimizer when installing free tools such as FileZilla or updating Adobe Flash Player via downloads from unofficial sources. In these cases, the setup wizard prompts you that an extra applet will be installed as a bonus to make the Mac run smoother. Some people are prudent enough to avoid such offers, which are generally known to deliver adware programs, but this caution doesn’t always help. Unless the bundle is manually unchecked and thus opted out of from the start, Advanced Mac Cleaner will still be installed in the background.
Furthermore, the culprit may additionally cross-promote affiliated scareware like Mac Adware Cleaner by means of prompts on its GUI. To add insult to injury, it may hijack the victim’s default web browser and redirect their traffic to landing pages pushing its licensed version or a copy of another rogue system utility, such as Mac Tonic or Mac Auto Fixer. The malware is also known to propagate alongside browser redirect viruses and persistent adware apps that affect the victim’s web surfing experience. One of the notorious campaigns pushing the scareware in question relies on sketchy browser alerts that report alleged infection with a combo of 3 viruses called Tapsnake, CronDNS, and Dubfishicv. The victims are redirected to phony web pages that mimic AppleCare and insist on urgent download of Advanced Mac Cleaner to sort out the problem that isn’t there in the first place. It appears that the gang behind the rogue program in question is deploying a well-orchestrated malicious marketing campaign with a distinct flavor of social engineering.
The user may be unaware of this forcible setup from the get-go, but not until a message like the one above pops up. It says that a huge number of issues have been found, specifying this information as follows “Issues may include duplicate files, system & internet junk, rogue software & recoverable drive space. Fix and enjoy a performance boost.” The ‘Start Repair’ button, if clicked, takes you to the junk application’s main interface that displays high improvement potential for each cluster of problems. Obviously, cleaning the purported bugs is a paid service. At that point, it’s reasonable to contemplate over what’s happening: you are being told to pay for rectifying issues that do not exist. It’s certainly the best move to get rid of the Advanced Mac Cleaner scam rather than follow the evildoers’ recommendations.
Another flavor of this scareware problem surfaced in October 2019. It was precipitated by a release of Apple’s macOS Catalina 10.15. After upgrading their operating system to the new version, numerous users started experiencing obnoxious popup activity with Advanced Mac Cleaner at its core. The annoying notifications say, “helperamc will damage your computer. You should move it to the Bin.” The process mentioned on these alerts is spawned by the rogue system tool under scrutiny and can be seen in the Activity Monitor, along with other related executables called “amcuninstall” and “hlpramc”.
Here is what’s happening: the latest macOS build, evidently, leverages an improved algorithm to identify potentially harmful apps. In particular, it will flag a program as a malicious one if it was installed on an unknown date, if its installer was downloaded from an unverified source, or in case some other telltale signs of sketchy activity are spotted. To let the users know about such suspicious objects, the system displays the above-mentioned popup dialogs. In this situation, the infection is probably in a dormant state and doesn’t manifest itself conspicuously. The Catalina update has simply unearthed the issue due to new security perks it delivers. Unfortunately, although the warnings include a “Move to Bin” button, it doesn’t work as intended. Therefore, the victims have to do their homework and find a way to remove Advanced Mac Cleaner despite its persistence.
Advanced Mac Cleaner manual removal for Mac
The steps listed below will walk you through the removal of this application. Be sure to follow the instructions in the order specified.
Open up the Utilities folder as shown below
Locate the Activity Monitor icon on the screen and double-click on it
Under Activity Monitor, find the entry for Advanced Mac Cleaner, select it and click Quit Process
A dialog should pop up, asking if you are sure you would like to quit the Advanced Mac Cleaner (it can be manifested as an object named helperamc) executable. Select the Force Quit option
Expand the Go menu in Apple Finder and select Go to Folder
Type or paste the following string in the folder search dialog: /Library/LaunchAgents
Once the LaunchAgentsdirectory opens up, find the following entries in it and move them to Trash:
com.pcv.hlpramc.plist
com.pcv.helperamc.plist
com.pcv.amcuninstall.plist
com.PCvark.AdvancedMacCleaner.plist
Use the Go to Folder lookup feature again to navigate to the folder named ~/Library/LaunchAgents. When this path opens, look for the same entries (see above) and send them to Trash
Similarly, go to the ~Library/Application Support folder. Locate and move the following entries to Trash:
Advanced Mac Cleaner
amc
Click the Go button again, but this time select Applications on the list. Find the entry for Advanced Mac Cleaner entry on the interface, right-click on it and select Move to Trash. If user password is required, go ahead and enter it
Now go to Apple Menu and pick the System Preferences option
Select Accounts and click the Login Items button. Mac OS will come up with the list of the items that launch when the box is started up. Locate Advanced Mac Cleaner there and click on the '-' button
Use automatic tool to completely uninstall Advanced Mac Cleaner from your Mac
Download and install MacBooster application (read review). The tool provides both optimization and security features for your Mac. Before you get down to obliterating Advanced Mac Cleaner virus proper, consider checking your machine for other security risks and performance issues by hitting the Scan button. Download Now
Proceed to the Uninstaller feature, find Advanced Mac Cleaner on the Applications list and have MacBooster completely eliminate all components of the app from your Mac by clicking Uninstall in the bottom part of the GUI. Doing so will ensure all components of the malware and its remainders, which may have not been removed in the manual way, will be thoroughly cleaned up.
FAQ
Unlike benign software, Advanced Mac Cleaner is a stubborn app that attempts to complicate the uninstall process. It means that you need to circumvent its hindrance before deleting the associated components and files. This adds an extra step to the removal logic. In most cases, the following workflow does the trick:
Open the Activity Monitor, find an entry named “helperamc”, “hlpramc” or another process with “amc” part in its name, and quit the malicious executable.
Look for related files (com.pcv.hlpramc.plist, com.pcv.helperamc.plist, com.pcv.amcuninstall.plist, com.PCvark.AdvancedMacCleaner.plist, Advanced Mac Cleaner, amc) in the LaunchAgents and Application Support folders. Remove these objects if found.
Go to the Finder and select Applications. Spot ‘Advanced Mac Cleaner’ app and move it to the Trash. Empty the Trash when done.
Ideally, this technique should eradicate the scareware, but with the caveat that the files may vary as new versions of Advanced Mac Cleaner appear in the wild. Stay tuned for updates in the guide above to make sure your removal efforts are effective.
Advanced Mac Cleaner is a rogue system utility that wrongfully purports to look for and fix Mac performance issues and privacy risks. Instead of carrying through with these promises, it reports non-existent problems and tries to pressure the user into buying its licensed version to unlock the repair features. This scareware is installed behind the user’s back, usually arriving with complex app bundles camouflaged as one useful program.
At first sight, it may seem that the impact of Advanced Mac Cleaner is restricted to annoying scan reports and scary-looking popup alerts. That’s a misconception. This fake optimizer isn’t safe to use, because it can harvest your sensitive information and send it to the cybercriminals in charge of the campaign. Your usernames and passwords, as well as credit card information, are potentially at risk as long as this pest is running on your Mac.
How To Delete Software On Mac
No, it’s not. The huge amount of negative feedback about this program speaks volumes about its dirty practices, not to mention the obvious elements of foul play in its modus operandi. Advanced Mac Cleaner is distributed via covert software bundles and fake virus alerts shown on numerous malicious websites. Once installed, it deluges the host system with deceptive scans and popup alerts reporting hundreds or even thousands of imaginary performance and security issues. The objective of this brainwashing is to coerce the victim to purchase the app’s license, which is supposedly a prerequisite of addressing the detected threats. Another shady quirk is that Advanced Mac Cleaner is harder to uninstall than regular Mac applications. All in all, this scareware is neither legit nor safe.